How to Create Janitorial Customers For Life | Polishing Profits Ep. 1
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How to Create Janitorial Customers For Life | Polishing Profits Ep. 1

🎧 This is the first official episode of Polishing Profits under The Profitable Cleaner Network — hosted by Mark Anderson, Sharon Cowan - CBSE, and Ed Selkow. With over 140+ years of combined success running, scaling, and advising janitorial companies, these three industry veterans share real stories, strategies, and lessons that are tested, proven, and highly profitable.

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Browse our episodes to uncover proven strategies, expert advice, and real-world stories from the best minds in the commercial cleaning industry.

#107 T.A.P. In & Grow!
Profitable Cleaner
August 31, 2023
51
 MIN

Wondering why some businesses succeed while others struggle? It's about self-commitment and learning from mentors. In this episode, we share insights from amazing guests we've had. Your positive responses have inspired us, as you've used the lessons to grow your own businesses.

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#106 Re-defining Janitorial Business Scalability ft Alexander Melgar
Profitable Cleaner
August 15, 2023
32
 MIN

In our latest podcast episode, we have the pleasure of welcoming Mr. Alexander Melgar, a business expert and roundtable leader at the Cleaning Prophet$ event, who shares his insights on the concept of business scalability. Alex brings a fresh perspective on the subject, explaining that scalability isn't just about increasing revenue, but rather about continual change and development in every aspect of your business. Listen in as Alex provides insight on the various levels of scale and the different challenges one may face at each level.

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#105 Prepare to Sell or Expand your Business ft. Tatiana Demoraes
Profitable Cleaner
August 10, 2023
47
 MIN

Ever struggled with the thought of selling or expanding your business? You're not alone. Meet Tatiana Demoraes from Transworld, our guest for this episode, our roundtable leader at the Cleaning Prophets event, and a seasoned pro when it comes to the world of business acquisition and selling. Tatiana walks us through some of the common pitfalls many business owners face such as lack of preparation for selling and considering their exit strategy. In her view, it's vital to have these crucial conversations with family members and key employees.

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#104 Protect Your Cleaning Business! A guide to Risk Management ft. Jose Suarez
Profitable Cleaner
August 9, 2023
52
 MIN

Ever wondered how to navigate the world of risk management and business insurance? Listen in as we explore the inspirational journey of José Suárez, roundtable leader at the Cleaning Prophets Event, from his beginnings to becoming a risk management consultant. Discover how José embraces his Latino identity and how it shaped his entrepreneurial journey. Listen to his current ventures and his passion for helping the Latinx community.

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#103 Time to Cash - Cross sell & upsell ft. Mark Anderson
Profitable Cleaner
August 8, 2023
42
 MIN

Ever wondered how you can uncover a goldmine in your existing customers? Mark Anderson, a revenue growth specialist and Roundtable Leader at the Cleaning Prophets Event, shares how he successfully used cross-selling and upselling to generate an additional 1.5 million dollars in revenue from his current customers. We delve into how understanding customer needs changed a $40,000 contract into 1.2 million dollars. Listen in as Mark talks about the art of strategic alliance partners, customer lifetime value, and how to hold onto contracts longer to increase sales with less customer turnover.

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#102 Recruit More Cleaners ft. Juan Chaparro
Profitable Cleaner
August 4, 2023
41
 MIN

Ever wondered how technology can amplify your cleaning business? Tune in as we explore this discussion with Juan Chaparro, founder of an 18-year-old residential cleaning company and creator of Pipe Hire. Juan's journey into the tech side of the cleaning industry is nothing short of inspiring. As we delve into his idea for a home concierge service that evolved into a solution for hiring the right team, we also unravel the significance of a well-structured job page.

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#101 Wealth Management & Succession Planning ft. Ulises Ruelas
Profitable Cleaner
August 3, 2023
47
 MIN

Ever wondered how to build wealth and ensure it lasts generations? Well, today's guest, roundtable leader at the Cleaning Prophets and financial advisor Ulises Ruelas, is here to break down the process for us. Ulises, a Chicago native, shares his compelling journey from growing up in a single-mother household to becoming a specialist in wealth management and succession planning. He draws from his personal experiences to highlight the importance of financial independence and the role it plays in providing stability and security, especially in communities that traditionally misinterpret money and investments.

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#100 Close More Janitorial Contracts! ft. Diana Betancourth
Profitable Cleaner
August 2, 2023
50
 MIN

Who knew that a simple uniform could make such a difference in sales? In our latest chat with seasoned entrepreneur and Roundtable Leader at the Cleaning Prophets, Diana Betancourth, we unravel the power of branding and its direct impact on business growth. From her initial days of overselling to her evolution into adopting an honest and more realistic approach toward her clients, Diana takes us through her fascinating entrepreneurial journey. The mistakes, the lessons, and the ultimate growth - it's a great conversation filled with practical insights.

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#99 Business credit, Financing, & Power of Regional Banking ft. Eli Stanley
Profitable Cleaner
July 27, 2023
50
 MIN

Listen in as we break down the myths of regional banking with Eli Stanley, the Director of Business Banking at Vectra Bank Colorado and Roundtable Leader at our Cleaning Prophets Event. Eli gives us her take on how regional banks are not just surviving but thriving in the current volatile environment and why they should be trusted. She explains how regional banks, while adopting technology, still value personal relationships with their customers, making them approachable and reliable.

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