How to Create Janitorial Customers For Life | Polishing Profits Ep. 1

What does it take to turn a small basement-based business into a successful enterprise with multiple locations in just five years? How do you handle the challenges of growing, managing teams, and forming strategic partnerships? Join us as we talk to Charlie Ramshaw from Ram Clean, where we uncover the answers to these questions and more in an inspiring conversation.

Welcome! Prepare for a journey of introspection and truth seeking, as we turn our attention to the 'Costume Versus Calling' - a conversation we seldom dare to have. This isn't about what you're going to be for Halloween, but an in-depth exploration of the metaphorical costumes that we often wear, living up to external expectations and societal pressures, while neglecting the genuine calling God has placed in our hearts.

Welcome to another episode of the profitable cleaner podcast, where we share a lively discussion with our Business Development Manager, Sophia Lopez. Listen in as we navigate through the rules of sales, rules we've formulated through years of experience, trials, and triumphs. We share our favorites, how we conceived them, and why they're significant to us. As we have always been involved in the complete sales process, from lead generation to closing, we believe in the value of this deep understanding of sales. And for those who love to take notes, we're sharing an Excel sheet of our sales rules. Check out the show notes!

Get ready to immerse yourself in a live, power-packed session with our panel of industry leaders from the Cleaning Prophet$ 2.0 event: Molly Marquess of Wingfoot Services, Ernesto Moreno of Moreno and Associates, Dan Schindler of Integrity Facility Solutions, Mike Sawchuck of Sawchuk Consulting, and Mark Anderson of the Profit Growth Initiative. Join us as we discover their areas of expertise, ranging from cross-selling and operations to networking and people skills, process and sales management, consulting and chemical sustainability, and quality management systems and marketing.

Ever been in a tough spot, facing failure, and having to decide whether to give up or keep going? Our guest, Krystal Parker, president of the US Christian Chamber of Commerce knows it all too well. She takes us through her extraordinary journey, from being laughed off a stage as a 17-year-old musician to hitting rock bottom when she dropped out of college. However, these very failures ignited a spark in her, a determination to never quit and to find success through the trials.

Ever felt the power of connection and unity in a room full of driven individuals? That's exactly what we experienced at the Cleaning Prophet$ 2.0 event, a gathering that boosted the fellowship and commitment from our community towards personal and professional growth. Attendees seized the opportunity to learn, take action and serve each other, demonstrating a giving mentality that was truly inspiring.

Join us as we welcome our special guest Terell Weg, a second-generation business owner who offers fascinating insights on the importance of industry associations, networking, and embracing leadership roles in her journey to success. Terell reveals her deep-rooted involvement in the Building Service Contractors Association and how it has helped her elevate the service industry. You’ll also get to hear about her experiences navigating the challenges of stepping into a presidential role and managing a business during the COVID-19 pandemic.

Listen in as we take a journey through the world of facilities services, from hard work to entrepreneurship and the dynamics of leadership. Hear how our guest, Dan Schindler, shares his wisdom on the importance of consistency, vision, and work ethic. The conversation ranges from advice for young people looking to succeed in the industry to the practicalities of business-to-business relationships and subcontracting. We explore the concept of 'lid capacity' and the significance of surrounding ourselves with the right people.

Join us as we welcome Libby, a cleaning business owner turned software creator, as she shares her fascinating journey from manual labor to intellectual work, sparked by the birth of her five-year-old. She shares the transition from running her cleaning company to developing her own software business. She brings to light her unique recruitment system that has helped businesses, including hers, scale rapidly. Listen in as she narrates her transition into the SaaS world and the significant differences she noticed between it and the service industry.